Last Updated: 06 January 2026
Privacy Policy
At Atlanta Locksmith Organization, your privacy is of utmost importance to us. This Privacy Policy describes how Atlanta Locksmith Organization ("we," "us," or "our") collects, uses, and discloses your personal information when you use our services, interact with our website, or contact us. We are committed to protecting your personal data and ensuring a transparent approach to our privacy practices.
By using our services, you agree to the collection and use of information in accordance with this policy.
1. Introduction
Atlanta Locksmith Organization, located at 3599 M.L.K. Jr Dr SW, Atlanta, GA 30331, is a US-based locksmith business providing a range of security and locksmith services to the Atlanta, GA area. This policy applies to all services offered by Atlanta Locksmith Organization and its related operations.
2. Information We Collect
We collect various types of information to provide and improve our locksmith services to you.
2.1. Information You Provide Directly
When you interact with Atlanta Locksmith Organization, you may provide us with personal information, including but not limited to:
* Contact Information: Your name, email address, phone number, and physical address. This is typically collected when you fill out a contact form on our website, call us for service, or request a quote. * Service Request Details: Information about the locksmith service you require, such as the type of lock, specific security concerns, property access details (e.g., house, car, business), and the location where service is needed. * Payment Information: If you make a payment directly to us, we may collect billing address and payment card details. However, actual payment processing is often handled by secure third-party payment processors, and we do not store sensitive payment card information on our servers. * Communications: Records of your communication with us, including phone call recordings (for quality assurance and training purposes, where permitted by law), emails, and messages through our website.
2.2. Information Collected Automatically
When you visit our website, we may automatically collect certain information about your device and browsing activity:
* Usage Data: This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data. * Cookie Data: As detailed in Section 6, we use cookies and similar tracking technologies to track the activity on our website and hold certain information.
3. How We Use Your Information
Atlanta Locksmith Organization uses the collected information for various purposes, primarily to provide and improve our locksmith services:
* To Provide Services: To schedule and dispatch locksmith technicians, perform requested services (e.g., emergency lockout, key duplication, lock repair, security system installation), and manage your service requests. * To Communicate with You: To send you service confirmations, updates regarding your service appointment, invoices, and respond to your inquiries or requests. * For Billing and Payments: To process payments for services rendered. * To Improve Our Services: To understand how our services are used, gather analytics, and enhance our website, service offerings, and customer experience. * For Internal Operations: For internal record keeping, customer relationship management, and administrative purposes. * To Comply with Legal Obligations: To meet any applicable legal or regulatory requirements.
4. How We Share Your Information
Atlanta Locksmith Organization takes your privacy seriously and does not sell or rent your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:
* Service Providers: We may share your information with trusted third-party companies and individuals who perform services on our behalf, such as dispatch software providers, payment processors, IT service providers, and analytics providers. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. * Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency). * Business Transfers: In the event that Atlanta Locksmith Organization is involved in a merger, acquisition, or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different Privacy Policy. * With Your Consent: We may share your information with your explicit consent for specific purposes.
5. Third-Party Services
Atlanta Locksmith Organization utilizes third-party services to support our operations. These may include:
* Google Analytics: We use Google Analytics to track and report website traffic and usage. This service helps us understand how visitors engage with our website. Google Analytics collects information anonymously. You can opt-out of having your activity on our website made available to Google Analytics by installing the Google Analytics opt-out browser add-on. * Payment Processors: When you make payments, we may use secure third-party payment processing services. These services handle your payment information directly and are obligated to protect your data in accordance with industry standards and their own privacy policies. We do not store your full payment card details on our servers.
Please review the privacy policies of these third-party services for more information on their data handling practices.
6. Cookies and Tracking Technologies
Our website uses "cookies" and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device.
* How We Use Cookies: We use cookies for various purposes, including: * Essential Cookies: Necessary for the website to function correctly (e.g., security, network management, accessibility). * Analytical/Performance Cookies: To collect information about how visitors use our website, such as which pages are visited most often, helping us to improve the website's performance. * Functionality Cookies: To remember choices you make (e.g., language preferences) and provide more personalized features. * Your Choices Regarding Cookies: You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. Most web browsers allow you to manage cookies through their settings.
7. Data Security
The security of your data is important to Atlanta Locksmith Organization. We implement a variety of administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, or disclosure. These measures include:
* Using secure servers and encrypted connections for data transmission where appropriate. * Restricting access to your personal information to authorized employees and service providers who need the information to perform their job functions. * Regularly reviewing our security practices and updating them as necessary.
Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
8. Data Retention
Atlanta Locksmith Organization will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
Typically, customer service records, billing information, and communication logs are retained for a period consistent with financial and legal requirements, usually 3-7 years, or as long as needed for legitimate business purposes.
9. Your Privacy Rights
Depending on your state of residence within the United States, you may have specific privacy rights regarding your personal information under laws such as the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), Virginia Consumer Data Protection Act (VCDPA), Colorado Privacy Act (CPA), and others. While Atlanta Locksmith Organization may not meet the applicability thresholds for all such laws, we are committed to respecting these fundamental privacy principles.
You may have the right to:
* Access: Request a copy of the personal information we hold about you. * Correction/Rectification: Request that we correct any inaccurate or incomplete personal information. * Deletion/Erasure: Request that we delete your personal information, subject to certain exceptions (e.g., legal obligations). * Opt-Out of Sale/Sharing: Request to opt-out of the "sale" or "sharing" of your personal information, though Atlanta Locksmith Organization does not sell or share personal information as defined by these laws. * Non-Discrimination: Exercise your privacy rights without fear of discriminatory treatment.
To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable law. We may need to verify your identity before processing your request.
10. Children's Privacy
Our services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.
11. Changes to This Privacy Policy
Atlanta Locksmith Organization may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions about this Privacy Policy, your personal data, or wish to exercise your privacy rights, please contact Atlanta Locksmith Organization:
* By Email: info@atlantaexpertlocksmith.com * By Mail: Atlanta Locksmith Organization 3599 M.L.K. Jr Dr SW Atlanta, GA 30331 USA
